Responsible Gaming
Gambling should stay a form of entertainment. These tools and contacts help you keep it that way.
Limits You Can Set
Deposit limits can be set in your account settings before your first payment. Once a limit is in place, the cashier will not accept deposits above it for the chosen period.
Lowering a limit takes effect straight away. A request to raise or remove a limit is handled with care, so that the change is a considered decision.
Session Reminders
Session reminders show how long you have been playing after a time you choose. They are a simple way to notice the clock and decide whether to continue.
Take a Break
A cooling-off period pauses your account for a short time when you feel you need distance. During the break you cannot deposit or play, and promotional messages stop.
Self-Exclusion
Self-exclusion closes access to your account for a longer period. Our support team can set it up through live chat, and it cannot be reversed before the chosen period ends.
GAMSTOP does not cover accounts on our platform, so please use our own self-exclusion tools. You can also block gambling sites on your devices with filtering software.
Warning Signs
Consider taking a break if you spend more than you planned, chase losses or borrow money to play. Other signs include hiding play from family or feeling anxious when you are not gambling.
Protecting Minors
Only adults aged 18 or over may open an account, and we verify age during our KYC checks. Parents can use device controls and filtering software to keep gambling sites out of reach.
Where to Get Help
Free and confidential support comes from GamCare, BeGambleAware and Gambling Therapy. In the UK, the National Gambling Helpline is open on 0808 8020 133.